# SaidText Enterprise

> SaidText Enterprise is a governed voice-in / record-out platform for multi-site industrial operations. Operators report by voice; SaidText standardizes frontline reporting across sites into timestamped, attributable, exportable records, with SSO, role-based access control, audit logs and integration-ready workflows. Built for internal review, controlled access and enterprise governance — it complements SAP PM, IBM Maximo, ServiceNow and Jira via API/webhook rather than replacing them.

## Pricing

All plans include unlimited voice tickets and a 14-day money-back guarantee. Billed monthly, USD.

| Plan | Price | Included users | Checkout |
|---|---|---|---|
| Starter | $490/month | Up to 10 operators | https://buy.saidtext.com/checkout/buy/0c3381a4-e789-47db-a9a7-e2d19253790c |
| Pro | $1,490/month | Up to 50 operators | https://buy.saidtext.com/checkout/buy/01692335-c2f1-4896-ba23-c4b3b728f5d1 |
| Business | $3,490/month | Up to 150 operators | https://buy.saidtext.com/checkout/buy/c25aa2f9-9c23-43a4-8c30-8262aebe0bef |
| Enterprise | Custom | Unlimited operators | https://enterprise.usesaidtext.com/Enterprise#enterprise-quote (request a quote) |

- **Starter** ($490/month, Up to 10 operators): Unlimited voice tickets; Real-time dashboard; Auto data structuring (asset, area, priority); PDF / CSV exports; Email support.
- **Pro** ($1,490/month, Up to 50 operators): Everything in Starter; Advanced maintenance & safety dashboard; Auto-tagging (severity, category); Real-time alerts & notifications; Exportable traceability logs; CMMS/ERP integrations (webhook/API); Priority support.
- **Business** ($3,490/month, Up to 150 operators): Everything in Pro; Multi-site management; Internal data lake for custom analytics; Advanced reporting (downtime, traceability); Custom configurations for departments; Higher SLA support.
- **Enterprise** (Custom, Unlimited operators): Everything in Business; Deep integrations (SAP, IBM Maximo, Oracle); Custom workflow configurations; Enterprise encryption & data governance; Guided onboarding + on-site training; Dedicated account manager; 24/7 SLA.

Machine-readable pricing: https://usesaidtext.com/pricing.json

## Key facts

- Standardized, timestamped, attributable records across sites with SSO, RBAC and audit logs.
- Governed capture built for internal review and controlled access; integration-ready via API/webhook (SAP PM, IBM Maximo, ServiceNow, Jira).
- Privacy-by-design: audio deleted at ticket close; text-only retention; configurable governance.
- Multi-site rollout with centralized oversight; supported integrations include SAP, IBM Maximo, Oracle, ServiceNow.
- OSHA-compatible, not OSHA-certified; a capture-and-governance layer, not a compliance product.
- Pricing: Starter $490/mo, Pro $1,490/mo, Business $3,490/mo; Enterprise custom via the quote form; 14-day money-back guarantee on paid plans.

## FAQ

### How is data secured and stored?
SaidText uses enterprise-grade infrastructure with encrypted data transmission and storage. Access is controlled through role-based permissions. All data retention follows configurable governance policies.

Audio is retained only while a ticket is being processed and is automatically deleted once the ticket is finalized. Only structured text records are retained.

### Is audio stored or retained?
Audio is retained only while a ticket is being processed and resolved. It is automatically deleted once the ticket is finalized/closed. Text records are retained according to policy.

### How does SaidText support internal reviews?
Every report includes automatic timestamps, user attribution, location tags, and assignment tracking. Full traceability shows who reported what, when, and how it was resolved. All data can be exported for internal review or regulatory inspection.

### Can this scale across multiple sites or teams?
Yes. SaidText is designed for enterprise-scale deployments. Multi-site configurations, centralized oversight, and role-based access controls are supported. Custom integrations and reporting structures are available for large organizations.

### What does enterprise onboarding look like?
Enterprise onboarding includes dedicated account management, custom configuration, integration support, and training resources. Pilot deployments are available to validate workflows before full rollout. Typical enterprise deployments are production-ready within 2-4 weeks.

### Does SaidText support OSHA 300/301 workflows?
SaidText helps teams capture structured incident data with timestamps, severity classification, and user attribution—elements that can support OSHA 300/301 recordkeeping workflows.

Data can be exported in formats that support OSHA documentation. Customers remain responsible for determining recordability and completing/filing OSHA forms per applicable regulations. For detailed OSHA workflow guidance, visit osha.usesaidtext.com

### Can we export records for regulatory or internal review purposes?
Yes. SaidText provides one-click export to PDF and CSV formats. All records include complete traceability with timestamps, user attribution, and resolution history—suitable for regulatory inspections or internal governance reviews.

### Is it compatible with our existing systems?
SaidText supports integration with CMMS, ERP, and safety management systems including SAP, Oracle, and IBM Maximo via API and webhooks. SaidText complements these systems rather than replacing them. Custom connectors are available for enterprise environments.

### What level of support is available?
Enterprise customers receive priority support and dedicated account management. Onboarding, training, and technical assistance are included in all enterprise plans.

### How does enterprise evaluation work?
Enterprise evaluations typically begin with a pilot deployment in a controlled environment. We provide full access to enterprise features, dedicated support, and configuration assistance during the evaluation period. Contact us to discuss your specific requirements.

### Do you support SSO (SAML) and role-based access?
Yes. SSO and role-based permissions to control access by site/team. Access logs available for reviews.

### Where is data hosted and what are retention options?
Text records are retained per policy; audio is deleted after processing. Retention can be configured based on your requirements.

### Can we run a pilot in one site before scaling? What's included?
Yes. Pilot with success criteria, onboarding, workflow setup, and ROI readout before multi-site rollout.

### Is there a money-back guarantee?
Yes. Every paid plan is backed by a 14-day money-back guarantee. Purchase the plan that fits your team, roll it out across your operation, and if it isn't the right fit within the first 14 days we'll refund you in full — no questions asked.

### What if the plan isn't right for our team?
If you decide SaidText isn't the right fit within 14 days of purchase, contact us for a full refund. Your data can be exported in CSV/PDF at any time before account closure, so nothing is locked in.

### Can I upgrade, downgrade, or cancel at any time?
Yes. Plans are monthly with no long-term commitment. You can upgrade or downgrade at any time from your account settings. Enterprise plans may have custom terms. There are no setup fees or hidden costs.

### Is there a setup or implementation fee?
No setup fees for Starter, Pro, or Business plans—self-service onboarding is included. Enterprise plans include guided onboarding, custom integrations, and on-site training as needed, which may involve implementation support.

## SaidText ecosystem

- https://enterprise.usesaidtext.com — governed, multi-site enterprise deployments (SSO, RBAC, audit); hosts the enterprise quote form (this site).
- https://usesaidtext.com — SaidText, the voice capture layer platform (overview + full pricing).
- https://downtime.usesaidtext.com — voice-to-work-order maintenance reporting.
- https://osha.usesaidtext.com — OSHA 300/301 & EHS safety recordkeeping.
- https://roi.usesaidtext.com — ROI / cost-savings calculator for voice capture.

## More

- Full FAQ + structured data: https://enterprise.usesaidtext.com/faq.html
- Platform pricing: https://usesaidtext.com/#pricing

_Last generated from pricing v2026-07-03. Source of truth: usesaidtext.com/pricing.json + this site's FAQ._