Downtime Reduction Platform

Reduce Unplanned Downtime with Voice-to-Work-Order Reporting

Operators report issues by voice. SaidText structures, routes, and escalates maintenance work orders automatically. Designed for noisy environments (performance varies by site).

Voice in → Work order out
Auto-routing & escalation
Timestamped exports

14-day money-back guarantee

Set Up in Minutes

No integrations required to start. Records export.

Create first ticket

Speak an issue. Work order appears in seconds.

Assign owner + escalation window

Route to the right team. Set auto-escalation.

Close ticket + see response metrics

Track time-to-close and resolution data.

The Real Cost of Unplanned Downtime

Industry benchmarks show the scale of the problem. How much is it costing your plant?

$260K

Average cost per hour of unplanned downtime

Siemens / Senseye, 2022

Reported averages for large manufacturers. Your numbers may differ.

800 hrs

Average unplanned downtime per year in manufacturing

Plant Engineering / Deloitte

42%

Of unplanned downtime caused by equipment failure

Plant Engineering Survey

10-30 min

Typical delay between issue noticed and work order created

Industry observations

Benchmarks vary widely by industry and site. Use the estimator below for your plant-specific range.

From Voice to Work Order in Seconds

No forms, no radios, no delays. Operators speak, maintenance gets a structured, routable work order.

01

Operator reports by voice

Works with gloves, in noisy environments. No forms, no typing. Designed for noisy environments (performance varies by site).

02

Structured work order created

Asset, location, priority, and description auto-extracted. Timestamped and attributed to the reporter.

03

Auto-routed with escalation

Work orders routed to the right team. Escalation windows trigger alerts if not acknowledged in time.

04

Track resolution & response

Close tickets, see response metrics. Exportable maintenance logs for review and audit.

Privacy: Audio is used only to create the record. Text-only structured records remain for traceability.

Downtime Cost Estimator

What unplanned downtime costs you today

Enter your own numbers. Nothing is sent anywhere.

Estimated cost per year

-

Hours per month x cost per hour x 12. Benchmarks vary widely by industry and site.

What the free 30-day pilot measures

  • Time from a breakdown to the first report
  • Time to restart after a breakdown
  • Shift handovers with a written record

We set a baseline on Day 0 and compare it on Day 30, on your own data. We report what we measure, including when nothing changes.

Request your free pilot

Simple, Transparent Pricing

Choose the plan that fits your operation. Scale when you're ready.

Starter

Up to 10 operators

$490/month

For small departments or single production lines

  • Unlimited voice tickets
  • Real-time dashboard
  • Auto data structuring (asset, area, priority)
  • Easy-to-export records
  • Email support

14-day money-back guarantee

Best for 2+ lines

Pro

Up to 50 operators

$1,490/month

For plant managers and mid-large production sites

  • Everything in Starter
  • Advanced maintenance & safety dashboard
  • Auto-tagging (severity, category)
  • Real-time alerts & notifications
  • Exportable traceability logs
  • Priority support
Best Value

Business

Up to 150 operators

$3,490/month

For multi-line and multi-site companies

  • Everything in Pro
  • Multi-site management
  • Advanced analytics for custom reporting
  • Advanced reporting (downtime, traceability)
  • Custom configurations for departments
  • Higher SLA support

Enterprise

Unlimited operators

Custom

Enterprise-grade security and governance for large-scale operations

  • Everything in Business
  • Custom workflow configurations
  • Enterprise encryption & data governance
  • Guided onboarding + on-site training
  • Dedicated account manager
  • 24/7 SLA

Privacy-First by Design

Audio is retained only while the ticket is open and is automatically deleted when the ticket is closed. Text-only structured records remain for traceability.

Encryption

TLS 1.3 in transit, AES-256 at rest.

Controlled Access

Accounts scoped by site and team.

Audit Logging

Every action tracked for review.

Exportable Logs

Timestamped exports (PDF/CSV) for review.

SaidText – Voice capture layer for enterprise industrial operations

Voice capture layer for industrial operations. Structured records from voice, complementing the CMMS and EHS tools you already use.

© 2026 SaidText srl

Built for regulated industrial environments•Enterprise-ready

SaidText is a software platform designed to support operational and safety reporting workflows. It does not provide legal advice and is not certified or endorsed by OSHA. Customers are responsible for OSHA recordkeeping and compliance determinations.

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